Why was the payment deducted from my bank account but not shown on the app?
Sometimes there is a time lag between bank transfers - usual banking issues. Please check again after a while. If the problem persists, shoot us an email at care@stucred.com, or call us at 044-46271122.
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How do I delete my StuCred Account?
Go to profile, Select delete account. Once your delete request is approved by our Accounts Manager, your account will be deleted from the StuCred app
My loan extension transaction has failed, but money has been debited from my bank a/c.
Sometimes, due to technical issues at the bank, money transfers fail. In these cases, Banks take upto 7-10 working days to refund the amount back to payer bank a/c. In case your loan extension transaction has failed, but money has been debited from ...
My loan closure transaction has failed, but money has been debited from my bank a/c.
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What do I need to create a StuCred account?
The only things you need to create a StuCred account are: Phone number College details (College Name, College ID & Email ID) Government ID (Aadhaar Card & PAN Card / Driving License) Video OTP for liveliness check
When will I receive the loan amount in my linked bank A/c?
If the transaction is successful, the amount will be credited to your linked bank A/c instantly. Sometimes, due to technical issues at the bank, money transfer gets delayed. In these cases, Banks take upto 7-10 working days to confirm transaction ...