Why are there some negative reviews when you claim to have the best service in industry?
When everyone is not 100% satisfied due to unforseen problems such as loss of mobile, request to change the amount after amount is disbursed and request to hold the amount after disbursement - negative reviews may arise. At StuCred, we take negative reviews very seriously. We believe that there is always room for improvement and strive to better our user experience.
Related Articles
Managing your StuCred score before due date
Your score is hugely impacted based on your repayment behaviour. Managing your credit before the due date is the best form of responsible borrowing. On time repayments and extensions before your due date will always have a positive impact and get you ...
How does StuCred's fee structure work?
Great question! At StuCred, our mission is to empower college students by helping them tackle their financial constraints, not add to them! Therefore, we have altered our fee structure in line with our mission. Financial services generally follow a ...
My phone camera is not working. Can I upload a photo instead?
No, unfortunately. A working phone camera is mandatory to use our service.
What happens if I don’t pay on time (default)?
If the loan is not repaid within the loan tenure, there is one opportunity to pay the service charge again and enjoy the loan for a further 30 days, provided you have applied for the extension prior to the original due date. Beware however, if the ...
Do you charge any fees?
We charge a fixed service charge (including all taxes) for the usage of the app which helps us run our platforms and offer services like 24/7 support. The amount is clearly mentioned at the time of taking the loan and deducted from the disbursed loan ...