What if someone tries to sign in to my account from another device?
The app is only accessible from your registered device. One cannot sign in to your account as we use a secure two step verification process while logging in to the app.
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Can I login using this passcode on another device?
Yes, you can login using two step verification, i.e. the 6 digit numeric pass code and an OTP received on the registered mobile number. However, for your security we do not allow the bank account to be linked without the registered number being in ...
What if I change my device?
If you change your device, just download the app on the new device and sign in with your registered mobile number. Make sure the registered mobile number (SIM CARD) is in the new device.
Kindly unblock my account
Your credit limit was frozen due to a failed mandate approval. To unfreeze your account, please complete the Unfreeze Request Form through the link provided: ? [Unfreeze Request Form] ? Important Instructions: Ensure sufficient balance is available ...
How do I delete my StuCred Account?
Go to profile, Select delete account. Once your delete request is approved by our Accounts Manager, your account will be deleted from the StuCred app
How do I delete my account?
Please notify us about your troubles on care@stucred.com so we can understand your reasons and try to resolve the issue. If you still wish to leave our community, your account will be closed once you have cleared all amounts due. Use these Steps: go ...