What if my application is rejected?

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• What if I accidently entered wrong information and my application is rejected?

  If your application is rejected, we explain why and you may get a chance to redo it. Login to the StuCred app and try again!

• Why is my loan application rejected despite providing all the documents?

  During verification, we may find that required documents are missing or not sufficient, so the application gets rejected with the reason mentioned.

• How to approve the mandate request?

  To approve your mandate and activate your loan, follow these steps: Initiate Loan Application on the app. Complete the UPI verification prompt. Review and verify the Loan Sanction Letter. Enter the OTP received on your registered mobile. Approve the ...

• Do you have any hold/pending status on loans?

  If a loan transaction is in pending status, the loan status too could be pending, temporarily. This will soon shift to failed/success, once an update is received from our banking partner. 

• How can I contact you?

  You can create a ticket on the StuCred app, email us at care@stucred.com or Call us on 08043570129 with any queries you may have! We are always happy to help you.