What if I change my phone number/ get a new email ID?

What if I change my phone number/ get a new email ID?

Please send us an E-Mail to care@stucred.com with your previously used phone number/E-Mail ID. And we will get back to you swiftly.

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    • What if I change colleges?

      You will have to set up a new StuCred® profile if you change colleges. Just email us at care@stucred.com and we will be happy to help!

    • What if I change my device?

      If you change your device, just download the app on the new device and sign in with your registered mobile number. Make sure the registered mobile number (SIM CARD) is in the new device.

    • My email domain is not included. What do I do?

      Thank you for your interest! Please send an email at care@stucred.com with an image of your college ID and College Email Domain, our customer care team will get back to you swiftly. We'd be happy to have you all on board.

    • How do I change my passcode?

      Once you're logged into the app, you can go to your profile settings and change the passcode! Your registered mobile number will be notified of your change passcode request.

    • Loan credit transaction failed, but new loan has been created in my StuCred profile.

      If the transaction has failed and the money has not been received in your linked bank a/c, but, a new loan has been created in your StuCred profile, the following steps could help: Refresh the app borrow page by pulling page down to refresh. Checking ...