What if I change my device?
If you change your device, just download the app on the new device and sign in with your registered mobile number. Make sure the registered mobile number (SIM CARD) is in the new device.
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What if I change colleges?
You will have to set up a new StuCred® profile if you change colleges. Just email us at care@stucred.com and we will be happy to help!
How do I change my passcode?
Once you're logged into the app, you can go to your profile settings and change the passcode! Your registered mobile number will be notified of your change passcode request.
Can I login using this passcode on another device?
Yes, you can login using two step verification, i.e. the 6 digit numeric pass code and an OTP received on the registered mobile number. However, for your security we do not allow the bank account to be linked without the registered number being in ...
What if someone tries to sign in to my account from another device?
The app is only accessible from your registered device. One cannot sign in to your account as we use a secure two step verification process while logging in to the app.
What if I change my phone number/ get a new email ID?
Experience convenience at its finest with our new in-app feature, designed to enhance your journey with StuCred. Your satisfaction matters. To change your Email ID / Mobile Number please follow the below steps: Within the profile section, you will ...