My loan extension transaction is successful, but why has not my loan been extended?
Your StuCred loan extension charge is not yet credited to our bank, because our bank is yet to confirm the deposit status.
Sometimes, due to technical issues at the bank, money transfer gets delayed. In these cases, Banks take upto 3 working days to confirm transaction status.
- If the amount has been debited from your account in the name of StuCred, kindly share a payment screenshot along with the UTR number and email it to care@stucred.com. Once we receive the details, we will check and update you on the current status of your payment.
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My loan closure transaction is successful, but why has not my loan been closed?
Kindly send a mail to care@stucred.com with the payment screenshot. We’ll check and update you shortly.
The loan credit transaction is successful but the loan amount is not yet credited to my linked bank A/c.
Please share your bank statement with us at care@stucred.com, and we’ll check the status and get back to you shortly.
The loan credit transaction is successful but a loan has not been created in my StuCred profile yet.
If the loan credit transaction is successful and the money has been received in your linked bank a/c, but, a loan has not yet been Credited in your StuCred Account, the following steps could help: · Refresh the app's 'Home' page by pulling the page ...
My loan extension transaction has failed, but money has been debited from my bank a/c.
Sometimes, due to technical issues at the bank, money transfers may fail. If the amount has been debited from your account in the name of StuCred, kindly share a payment screenshot along with the UTR number and email it to care@stucred.com for ...
Can I extend my loan?
If you wish to extend your loan period, simply request for an extension on the loan page. The tenure may be extended two per loan.