My loan extension transaction has failed, but money has been debited from my bank a/c.

My loan extension transaction has failed, but money has been debited from my bank a/c.

Sometimes, due to technical issues at the bank, money transfers fail. In these cases, Banks take upto 21 working days to refund the amount back to payer bank a/c.

In case your loan extension transaction has failed, but money has been debited from your bank account and you haven't received the refund yet, StuCred will refund the amount in 21 working days. Please email us on care@stucred.com for any concerns.