My loan closure transaction has failed, but money has been debited from my bank a/c.

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• My loan extension transaction has failed, but money has been debited from my bank a/c.

  Sometimes, due to technical issues at the bank, money transfers fail. In these cases, Banks take upto 21 working days to refund the amount back to payer bank a/c. In case your loan extension transaction has failed, but money has been debited from ...

• The loan credit transaction is successful but the loan amount is not yet credited to my linked bank A/c.

  Please share your bank statement with us at care@stucred.com, and we’ll check the status and get back to you shortly.

• Loan credit transaction failed, but new loan has been created in my StuCred profile.

  If the transaction has failed and the money has not been received in your linked bank a/c, but, a new loan has been created in your StuCred profile, the following steps could help: Refresh the app borrow page by pulling page down to refresh. Checking ...

• My loan closure transaction is successful, but why has not my loan been closed?

  Kindly send a mail to care@stucred.com with the payment screenshot. We’ll check and update you shortly.

• When will I receive the loan amount in my linked bank A/c?

  If the transaction is successful, the amount will be credited to your linked bank A/c instantly. Sometimes, due to technical issues at the bank, money transfer gets delayed. In these cases, Banks take upto 3-5 working days to confirm transaction ...