I have not received an email OTP. What do I do?

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• I have not received a phone OTP. What do I do?

  Don't worry! Select ‘Re-send OTP’ and retry. OTPs can take up to 5 minutes to be delivered when the network is congested.

• My OTP is not working/ I am not getting an OTP to proceed in the app?

  Based on the strength of your network coverage it can take up to 5 minutes to get an OTP. It is advisable to wait for at least 5 minutes after you trigger an OTP before you request for a new OTP to avoid duplication of OTP.

• My phone OTP timed out. What do I do?

  Don't worry! Select ‘Re-send OTP’ and retry.

• I am unable to receive my OTP for login.

  If you are unable to receive the OTP from StuCred you can check for the following Go to a place with better mobile connectivity. You can try with the same OTP for up to 5 minutes from receipt of OTP. If the time expires, request for a new OTP. Kindly ...

• My email domain is not included. What do I do?

  Thank you for your interest! Please send an email at care@stucred.com with an image of your college ID and College Email Domain, our customer care team will get back to you swiftly. We'd be happy to have you all on board.